Ark Workplace Risk is proud to announce that we have been named Outstanding Customer Service (Company) at this year’s TPI ACE Awards, with the judges also awarding us Highly Commended status in the Health & Safety Partner of the Year category.
Hosted by The Property Institute (TPI), the ACE Awards celebrate the best performers and rising stars across the UK’s residential property sector. This year’s ceremony attracted more than 700 industry leaders and took place on Friday 20th June at the iconic Old Billingsgate in London.
“Winning Outstanding Customer Service is a testament to every Ark colleague who goes the extra mile for our clients; whether that’s responding swiftly to an onsite emergency or proactively identifying compliance gaps before they become issues,” said Peter Clark, Managing Director at Ark. “Being Highly Commended for Health & Safety Partner of the Year on the same night shows that exceptional service and uncompromising technical standards go hand in hand.”
Why the award matters
The Outstanding Customer Service Award recognises organisations that consistently exceed client expectations through responsiveness, expertise and measurable results.
Ark’s success would not be possible without the trust of our clients; property owners, managing agents, developers and investors committed to safer, smarter buildings.
“Our clients invite us into their most critical risk, compliance and safety challenges,” added Peter. “This award belongs to them as much as to us: their partnership pushes us to innovate and keep raising the bar for service excellence.”
“We also extend our congratulations to all fellow finalists and winners. Your dedication is driving positive change across the built environment, and it is an honour to be recognised alongside you.”
What’s next?
From evolving legislation to rising expectations around accountability and competence, the property sector is facing unprecedented change. At Ark, we’re proud to stand alongside our clients, navigating that change together with clarity, care, and commitment.
This award is a milestone, but more importantly, it’s a reflection of the trust our clients place in us every day. We’ll continue to honour that trust by delivering the same standard of service that earned this recognition in the first place.